Flower Care and FAQ

  • HOW TO CARE FOR YOUR FLOWERS

    1. Unwrap your flowers.

    2. Fill a clean vase with fresh water and utilise any provided flower food.

    3. Remove any leaves or foliage below the water line.

    4. Trim each stem at a 45-degree angle, cutting 2cm off the bottom, and place them in water.

    5. Keep your arrangement in a cool room, avoiding direct sunlight and heat sources.

    6. Change the water every other day, and rinse the vase to prevent bacterial buildup.

    7. Extend the lifespan of your flowers by preparing natural flower food: add a teaspoon of sugar and a squeeze of lemon to the vase water.

FAQ

  • What types of flowers do you offer?

    At Bouquet Florist, we offer a wide range of fresh flowers, including roses, lilies, Stocks, snapdragons, foliages, and seasonal blooms. We also provide flowers for weddings, funerals, events, and special occasions.

  • How do I place an order for flowers?

    You can easily place an order for flowers via our website and selecting your desired bouquet or arrangement. Alternatively, you can visit our florist shop in Cheddar or Burnham or contact us directly via phone or email to discuss your floral needs.

  • Do you offer same-day flower delivery?

    Yes, we offer same-day flower delivery for orders placed before our 1 PM cutoff time. Please note that this may vary depending on the delivery location, time of day and stock availability.

  • Can I customise my flower arrangement?

    Absolutely! We understand that each occasion is unique, so we welcome customisation requests. Whether you have specific flower preferences, colour schemes, or design ideas, our experienced florists will work with you to create a custom arrangement.

  • Do you provide flower arrangements for weddings and events?

    Yes, we specialise in providing flower arrangements for weddings, parties, events, funerals and other special occasions. Our talented team will work closely with you to bring your vision to life and create stunning floral displays that complement your event theme and style.

  • What is your return or exchange policy for flowers?

    Our goal is to ensure your complete satisfaction with your floral purchase. If you're not entirely satisfied with your order, please contact us as soon as possible, and we'll do our best to address any concerns or offer a suitable solution.

  • Do you offer flower subscriptions or regular flower deliveries?

    Yes, we offer flower subscriptions and regular flower delivery services for customers who wish to have fresh flowers on a recurring basis. Contact us to learn more about our subscription options and delivery schedules.

  • Can I include a personalised message with my flower delivery?

    Absolutely! You can include a personalised message with your flower delivery during the checkout process. Simply enter your message in the provided section, and we'll make sure it's included with your order.

  • How do I care for my flowers to ensure they last longer?

    To maximise the longevity of your flowers, we recommend placing them in clean water and trimming the stems at an angle before placing them in a vase. Keep the water fresh by changing it every few days and avoid placing the flowers in direct sunlight or near heat sources.